Frequently
Asked Questions
TO AID YOU IN
PLANNING YOUR EVENT, WE HAVE COMPILED ANSWERS TO THE MOST OFTEN
ASKED QUESTIONS BY OUR CLIENTS. WE HOPE YOU WILL FIND THIS
HELPFUL IN YOUR PLANING.
Q.
Can
I change my package, times or venue after booking?
A.
If after you have scheduled with us you need to change anything,
we will be more than accommodating as long as the change does
not conflict with availability.
Q.
How
long does it take for you to set up prior to the event?
A.
Depending on which system you choose and ease of access to the
performance area; 1 hour Basic System, 1.5 hours Standard
System, 2 hours Premium System. Please have
the room open and available to your DJs based on this timeframe.
Q.
What
if the MC or DJ gets sick before the event?
A.
To this day it has never been an issue because we have 8 MC's
and over 9 DJ's to cover our events and are always on
call. This can be addressed before the event.
Q.
When will I
meet with my MC? (Weddings)
A.
Initially you will call and schedule a meeting that is
convenient for you and your fiancé to meet at our office.
This should take place 1 to 2 weeks prior to your event as most
details will be finalized by then. At that time, you and
your MC will go over your wedding profile and discuss the events
to take place that evening, make any last minute changes and
details. If you live out of the local area and cannot meet
in person, a final telephone consultation can be arranged.
Q.
When
is my balance due and can I make payments?
A.
Your balance is due 1 week prior to your event. Payments
can be made from the time of your retainer and a statement can
be sent to you anytime at your request.
Q.
Do
you need us to provide tables or skirting for you?
A.
NO. All of our shows are completely self contained.
The only thing we ask for is appropriate
space and adequate power.
Q.
What will my MC /
DJ be wearing?
A.
Your MC / DJ will be dressed appropriately for your event.
If your event is semi-formal to formal you should expect them in
tuxedos. If your event is casual, you should expect them
in our company polo shirts and dress slacks. You will
never see your entertainers in shorts or jeans unless it is a
casual outdoor event, school dance or previously approved by
you.
Q.
What
kind of power requirements to you have?
A.
Good question! Many times we are given a corner and 1
outlet and "here you go". Generally, all our
systems operate with two amplifiers (very power hungry), and a
good share of lighting. As a rule of thumb, we try to
separate our audio from our lighting on two different 20 amp
circuits (not to be confused with two separate
outlets). This prevents excessive draw on one circuit and
interrupting the show. With the Premium System we try to
break the lighting into two circuits because of the draw.
Premium System - 3 20A circuits total.
Q.
Is tipping
appropriate? If so, how much?
A.
Appropriate Yes, required No. If you feel that your MC /
DJ has done an outstanding job for you, then by all means tip
them. Our MC's and DJ's appreciate the expressed gratitude
by our clients. As far as how much, that is entirely up to
you based on the level of your satisfaction. Generally in
the past, our entertainers have received gratuities anywhere
from $10 to $100.
Q.
Can we
provide a play list to follow?
A.
Special requests and dedications are gladly accepted before the
event and will be honored. However, a play list is not
encouraged. You have hired professional entertainment for
your event. You must have faith in your entertainers to be
able to select the right music for the right time to maintain an
active dance floor and guest satisfaction. A play list
usually reflects the musical taste of one or two people and not
that of all your guests. This can be very detrimental to
the success of your event. If you insist on using a play list,
we suggest renting a P.A. system and a cd changer.
Q.
If
you do not have a song we want can you play a cd we furnish you?
A.
Absolutely! In the unlikely event you request something we do
not have, we will be happy to use a cd you provide.
Q.
My
banquet hall requires that all caterers and entertainers supply
proof of liability insurance. Is your company insured?
A.
As a legitimate corporation operating from the State of
Michigan, we carry a $1,000,000.00 liability policy to protect
our company, employees and customers. A proof of coverage
certificate is available to you upon request.
Q.
Do
we need to provide a meal for the entertainers?
A.
If your event is 4 or more hours and you are providing a meal
for your guests, it is appreciated if one is offered. Your
MC / DJ will have put in several hours at your event including
the set up time. "Re-fueling" is a good idea to
keep your entertainers sharp. It is understandable if you
are not able to provide a meal, nor is it required.
However, please let us know in advance so your entertainers can
make arrangements before hand.
Q.
I
saw a particular MC / DJ at another event I attended an I want
that person/s specifically! Can I specify exactly who I
get?
A.
YES! Before scheduling entertainers for events, careful
consideration is taken to match the appropriate MCs/DJs to each
event based on the information we are provided by the
client. However, when a specific entertainer/s is
requested there is a $25.00 talent fee added for each specified
person. This fee goes directly to that entertainer as an
"advance gratuity" for being specifically requested
due to outstanding performance.
WE HOPE THESE
HAVE ANSWERED MOST OF YOUR QUESTIONS, IF YOU HAVE A QUESTION NOT
LISTED HERE PLEASE CALL OUR OFFICE OR SEND US AN E-MAIL AND WE
WILL BE HAPPY TO ANSWER!