GET YOUR QUESTIONS ANSWERED HERE!

Erin and Adam Ware


Frequently Asked Questions

TO AID YOU IN PLANNING YOUR EVENT, WE HAVE COMPILED ANSWERS TO THE MOST OFTEN ASKED QUESTIONS BY OUR CLIENTS.  WE HOPE YOU WILL FIND THIS HELPFUL IN YOUR PLANING.

QCan I change my package, times or venue after booking?

A.  If after you have scheduled with us you need to change anything, we will be more than accommodating as long as the change does not conflict with availability.

QHow long does it take for you to set up prior to the event?

A.  Depending on which system you choose and ease of access to the performance area; 1 hour Basic System, 1.5 hours Standard System, 2 hours Premium System. Please have the room open and available to your DJs based on this timeframe.

QWhat if the MC or DJ gets sick before the event?

A.  To this day it has never been an issue because we have 8 MC's and over 9 DJ's to cover our events and are always on call.  This can be addressed before the event.

QWhen will I meet with my MC? (Weddings)

A.  Initially you will call and schedule a meeting that is convenient for you and your fiancé to meet at our office.  This should take place 1 to 2 weeks prior to your event as most details will be finalized by then.  At that time, you and your MC will go over your wedding profile and discuss the events to take place that evening, make any last minute changes and details.  If you live out of the local area and cannot meet in person, a final telephone consultation can be arranged.

QWhen is my balance due and can I make payments?

A.  Your balance is due 1 week prior to your event.  Payments can be made from the time of your retainer and a statement can be sent to you anytime at your request.

QDo you need us to provide tables or skirting for you?

A.  NO.  All of our shows are completely self contained.  The only thing we ask for is appropriate space and adequate power.

QWhat will my MC / DJ be wearing?

A.  Your MC / DJ will be dressed appropriately for your event.  If your event is semi-formal to formal you should expect them in tuxedos.  If your event is casual, you should expect them in our company polo shirts and dress slacks.  You will never see your entertainers in shorts or jeans unless it is a casual outdoor event, school dance or previously approved by you.

QWhat kind of power requirements to you have?

A.  Good question!  Many times we are given a corner and 1 outlet and "here you go".  Generally, all our systems operate with two amplifiers (very power hungry), and a good share of lighting.  As a rule of thumb, we try to separate our audio from our lighting on two different 20 amp circuits (not to be confused with two separate outlets).  This prevents excessive draw on one circuit and interrupting the show.  With the Premium System we try to break the lighting into two circuits because of the draw.  Premium System - 3 20A circuits total.

QIs tipping appropriate? If so, how much?

A.  Appropriate Yes, required No.  If you feel that your MC / DJ has done an outstanding job for you, then by all means tip them.  Our MC's and DJ's appreciate the expressed gratitude by our clients.  As far as how much, that is entirely up to you based on the level of your satisfaction.  Generally in the past, our entertainers have received gratuities anywhere from $10 to $100.

QCan we provide a play list to follow?

A.  Special requests and dedications are gladly accepted before the event and will be honored.  However, a play list is not encouraged.  You have hired professional entertainment for your event.  You must have faith in your entertainers to be able to select the right music for the right time to maintain an active dance floor and guest satisfaction.  A play list usually reflects the musical taste of one or two people and not that of all your guests.  This can be very detrimental to the success of your event. If you insist on using a play list, we suggest renting a P.A. system and a cd changer.

QIf you do not have a song we want can you play a cd we furnish you?

A.  Absolutely! In the unlikely event you request something we do not have, we will be happy to use a cd you provide.

QMy banquet hall requires that all caterers and entertainers supply proof of liability insurance.  Is your company insured?

A.  As a legitimate corporation operating from the State of Michigan, we carry a $1,000,000.00 liability policy to protect our company, employees and customers.  A proof of coverage certificate is available to you upon request.

QDo we need to provide a meal for the entertainers?

A.  If your event is 4 or more hours and you are providing a meal for your guests, it is appreciated if one is offered.  Your MC / DJ will have put in several hours at your event including the set up time.  "Re-fueling" is a good idea to keep your entertainers sharp.  It is understandable if you are not able to provide a meal, nor is it required.  However, please let us know in advance so your entertainers can make arrangements before hand.

QI saw a particular MC / DJ at another event I attended an I want that person/s specifically!  Can I specify exactly who I get?

A.  YES!  Before scheduling entertainers for events, careful consideration is taken to match the appropriate MCs/DJs to each event based on the information we are provided by the client.  However, when a specific entertainer/s is requested there is a $25.00 talent fee added for each specified person.  This fee goes directly to that entertainer as an "advance gratuity" for being specifically requested due to outstanding performance.

WE HOPE THESE HAVE ANSWERED MOST OF YOUR QUESTIONS, IF YOU HAVE A QUESTION NOT LISTED HERE PLEASE CALL OUR OFFICE OR SEND US AN E-MAIL AND WE WILL BE HAPPY TO ANSWER!

 

 
   ©2002 Pure Energy Productions